Su Support & Request Helpdesk

Support, requests and approvals — in one place.

Employees raise requests, agents resolve them, and managers approve — with SLA clocks and a full audit trail on every ticket.

#REQ-14021 · Laptop won't boot
Assigned to IT Support · Priority High
SLA · resolves in 3h 20m
Resolved today
128
▲ 12% CSAT
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